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FAQ

ANY QUESTIONS? YOU'RE IN THE RIGHT PLACE.

What is VR and is it for me?

Virtual Reality is a simulated reality which can transport you into unlimited new worlds. An experience unlike no other, a Hyper Reality. Once inside a headset you will have left everything you understand about reality behind.

Why choose Hyper Reality?

Here at Hyper we are trying to deliver VR a little differently. We understand that gaming is a community and intend to deliver that atmosphere at Hyper. We have created a chill lounge, filled with retro games and board games, which we invite you to come hang out in and meet other chill people from around the world. Our staff our passionate gamers, artists, and VR experts. We delight in sharing the experiences and knowledge we have around VR. Hyper also has a lot of thrill inducing content which is exclusive to us and only us. VR? Think Hyper!

What are our age restrictions?

The majority of our experiences are aged 12+ due to their content. We do have experiences available for those 12 and under. Please do get in contact for further information about this.

How to book parties/ private hire?

We do take bookings for parties, private hires, corporate events and more! Just call or email us at contact@hyper-reality.io with your special date in mind and we can check availability straight away. We also reserve The Club space for group events so there will always be a place for your personal belongings and for your group to hang out in privacy.

Playing with friends/ no strangers!

Our experiences are designed to be played solo or in groups of up to 4. The amount of people you play with has no effect on game play other than the opportunity to share the experience with friends. We can guarantee that you will be placed into our experiences only with the people you enter with, no strangers in sight!

When should I arrive?

We ask you arrive and check in at least 15 minutes before your time slot. This is to go through game instructions and sign waiver forms. We do run our experiences back to back and are often very busy. If you do arrive late you may find yourself waiting a while before a space opens up, we will also prioritise those who have booked and are on time. If this does happen though, fear not! Join us at The Bar for a drink and a snack and build your energy ready for your experience!

What should I wear?

We advise comfy clothes you can move around in. No high heels in the game spaces, no vision and high heels is a definite trip hazard! We only want people flying in the VR world. Small framed glasses can also be worn during all of our experiences.

How long are the experiences?

The length of our experiences vary. Typically it will average out to be a pound a minute though some of our Arena games are arcade rules, stay until you โ€œdieโ€, although we of course will give everyone a fair crack at the whip! Our โ€œPlace with no nameโ€ experiences also vary in duration but all last around 10 minutes depending on how quickly or slowly you want to explore those worlds, and of course survive.

Is it possible to change or cancel a reservation?

It is possible to reschedule a booked appointment within 2 days from your booking date, we will work with you on selecting the best slot compatible with new availabilities. Last minute cancelations will be charged a ยฃ5 fee as it leaves us with an un-bookable slot. No shows will be charged full price.

EXPERIENCE HYPER REALITY FOR YOURSELF